Last updated: November 2026
Because every cake at Tania Cake House is freshly baked and made to order, please read our cancellation and refund policy carefully.
Cancellations
- More than 24 hours before the pickup time: full refund.
- 12–24 hours before the pickup time: 50% refund, as ingredients may already be purchased.
- Less than 12 hours before the pickup time, or after baking has started: no refund.
- Custom / theme / wedding cakes: can be cancelled with a full refund only within 2 hours of ordering or at least 48 hours before the pickup time.
To cancel, call or WhatsApp us at +91 98639 43876 with your Order ID.
Refunds for problems with your order
If your cake is damaged or not what you ordered, please tell us at pickup, or contact us within 2 hours of pickup with photos. After checking, we will offer a replacement or a full or partial refund.
We cannot offer refunds for differences in taste preference, small design variations (every cake is handmade), or problems caused by improper storage after pickup.
If we cancel
If we are unable to fulfil your order for any reason, we will cancel it and refund 100% of the amount paid.
Refund timeline
Approved refunds are made within 2 working days: UPI payments are refunded to the same UPI ID or bank account, and cash payments are refunded in cash. Card payments made through Razorpay go back to the original card and may take 5–7 working days to appear, depending on your bank.